Ranked among the top hospitals in the United States, Cleveland Clinic is one of the leading providers of specialised medical care in the world.
Cleveland Clinic is one of the leading providers of specialised medical care in the world, focused on providing clinical excellence and superior patient outcomes. It is an integrated healthcare delivery system with hospitals, clinics and wellness centres in the U.S. (Ohio, Florida and Nevada), Canada (Toronto) and the U.A.E. (Abu Dhabi).
We support the diverse needs of patients, medical professionals and healthcare organisations around the world. Our Global Solutions centres, as well as our international network of in-country offices and representatives, ensure we can assist patients and medical professionals with customised healthcare solutions. We attract the top physicians in their respective fields and support everything we do with research, medical education, technology and leadership at all levels.
All the locations in which we operate are linked by advanced health information technology and evidence-based protocols. We share the same mission, vision and values too. In the U.S., Cleveland Clinic main campus consists of 50 buildings on 166 acres in the centre of Cleveland, Ohio. We also own and run 10 full-service regional hospitals and 18 family health centres across Northeast Ohio.
As part of our international business strategy, we have acquired a building located at 33 Grosvenor Place in central London’s Belgravia. We are delighted to have been granted planning approval to convert the existing building into our first healthcare facility in London, expanding the international delivery of our specialised medical care. We will provide further updates on Cleveland Clinic London, as the construction process progresses.
Toby Cosgrove, MD, is CEO and President of Cleveland Clinic. He leads our $6.6 billion integrated healthcare delivery system from its base in Ohio, and is also responsible for hospitals and clinics in the U.S. states of Florida and Nevada, and in Toronto, London and Abu Dhabi. Dr. Cosgrove is a renowned cardiac surgeon, who performed more than 22,000 operations over a 30-year career. A pioneer of minimally invasive surgery, he holds 30 patents for medical and surgical devices used worldwide. A graduate of Williams College, he earned his medical degree at the University of Virginia School of Medicine, and received advanced training at Massachusetts General Hospital, Boston Children’s Hospital and Brook General Hospital in London. He was a surgeon in the United States Air Force and earned a Bronze star for his service. Dr. Cosgrove joined Cleveland Clinic in 1975, and served as Chairman of Thoracic and Cardiovascular Surgery from 1989 to 2004. Appointed CEO of Cleveland Clinic in 2004, he has led the organisation to the most successful years in its history. He reorganised clinical services into patient-centred integrated practice units based around specific organ systems and diseases. He emphasised quality, transparency, wellness and patient experience, and achieved unprecedented efficiencies in a demanding cost environment. A sought-after speaker, Dr. Cosgrove has been featured by leading American media titles, including the New York Times, Time magazine, CNN, CBS, NBC and Fox News. He is the winner of numerous awards, including Columbia University School of Business’s Deming Cup for operational excellence. He has been named in the top quartile of Modern Healthcare’s “100 Most Influential People in Healthcare” for nine years. His book, The Cleveland Clinic Way is published by McGraw-Hill Education.
Chief of Staff Brian Donley, MD, oversees the activities of our 4,000 staff physicians and scientists across all Cleveland Clinic locations in North America and Europe. His previous positions include Vice President of Cleveland Clinic Regional Hospitals, Chief of Regional Hospital Medical Affairs & Quality, and President of Cleveland Clinic Lutheran Hospital. Dr. Donley graduated from the University of Notre Dame, earned his medical degree at the University of Michigan Medical School, and received advanced training at the University of Michigan and the Campbell Clinic. He is an accomplished orthopaedic surgeon, researcher and innovator. Formerly Vice Chairman of Orthopaedics at Cleveland Clinic, he is the holder of three patents and the author of more than 80 scientific publications.
Bill Peacock is responsible for our Real Estate, Supply Chain, Clinical Engineering, Support Services, Protective Services and International Operations. He has delivered more than 9 million square feet of projects at Cleveland Clinic, including its most advanced medical facilities worldwide. Prior to joining Cleveland Clinic, Mr. Peacock served 24 years in the United States Navy, retiring as a captain in the Civil Engineer Corps. He began his career as a pilot and went on to hold major commands in the Pacific, with deployments in the Middle East, and Central and South America. Mr. Peacock graduated from the U.S. Naval Academy, earned his Master’s degree at Purdue University and attended the Kellogg School’s Advanced Executive Program.
Steven Glass is responsible for all our financial operations in the U.S. and Canada, as well as in London and Abu Dhabi, and our physician group practice. He joined Cleveland Clinic in 2002 as the Controller and Chief Accounting Officer and was appointed to his current role in 2005. Prior to joining Cleveland Clinic, Mr. Glass was Vice President of Finance for MedStar Health, where he spent 14 years serving in various roles during its growth through mergers and acquisitions in the mid-1990s. He graduated from Towson University and is a Certified Public Accountant. He is a member of the American Institute of Certified Accountants, Healthcare Financial Management Association and Health Management Academy.
Dave Rowan administers all activities at Cleveland Clinic relating to the law, legality, compliance and regulation. He serves as Chief Governance Officer and is an ex officio member of Cleveland Clinic’s Board of Governors. Dave Rowan previously served as General Counsel and Secretary of Cleveland Clinic while a partner at Squire, Sanders & Dempsey LLP. He joined Squire, Sanders & Dempsey upon graduation from law school, was appointed Partner in 1987 and served on the management committee from 1993 to 1996. Mr. Rowan graduated from the University of Toledo and earned his law degree from the Georgetown University Law Center.
As Chief Human Resources Officer, Linda McHugh oversees the employment of 49,000 caregivers across all Cleveland Clinic locations. Linda McHugh began her career at Cleveland Clinic in 1981 as a technologist in microbiology. She quickly moved into administrative roles, and was appointed to positions of increasing responsibility in several medical and surgical specialities. She helped to recruit and integrate regional physician practices into the Cleveland Clinic health system. In 2005, CEO and President Toby Cosgrove, MD, appointed her Executive Administrator and Assistant Secretary for the Board of Trustees and Directors. Linda McHugh graduated from Bowling Green State University and earned her MBA at the Weatherhead School of Management at Case Western Reserve University.
Keith Hague is responsible for planning, directing, and controlling daily operations at Cleveland Clinic London. He has 35 years of healthcare experience, including 12 years as CEO of Wellington Hospital, the largest private facility that HCA (Hospital Corporation of America) runs in the U.K. He has a Master of Science degree from Sheffield University Management School, where his healthcare dissertation won a university prize. He was previously CEO of Worldwide Healthcare Associates, Ltd., the British United Provident Association (Bupa), Capio Healthcare, and the HCI Group. He has been an executive and consultant in the public sector and the private sector. His experience includes healthcare in the Eastern Mediterranean and Middle East. Mr. Hague chairs the British Red Cross Medical and Scientific division, and serves on several boards.
Travis Laird is responsible for the design and implementation of the Cleveland Clinic London clinical operating model as well as overseeing the Project Management Office. He brings extensive experience in capital planning and the activation of healthcare facilities, having led or assisted in the activation of nearly 5 million square feet of hospital, emergency department, and outpatient space. Most recently he led the successful launch of the 212,000 square feet Cleveland Clinic Avon Hospital. Mr. Laird holds a Master’s Degree in Health Administration from The Pennsylvania State University and is an alumni of the Cleveland Clinic Administrative Fellowship Program.
As Chief Finance Officer, Catherine Twomey will direct and manage all financial operations for Cleveland Clinic London. Catherine has worked extensively at a senior level for major UK corporations within the healthcare, banking and accountancy industries. Additionally, Catherine has overseas experience in financial operations and audit. Catherine is a fellow of the Chartered Association of Certified Accountants and Certified Public Accountants.
Herb Smaltz is responsible for the international IT strategy development and execution at Cleveland Clinic London. He has over 25 years of experience in healthcare management and has held leadership and executive roles at various sized national and international organizations. Prior to joining Cleveland Clinic London, Herb served as the Founder, President & CEO of CIO Consult, LLC and Health Care DataWorks. Prior to his consulting & entrepreneurial career, Herb served as the CIO of the Ohio State University Medical Center. He is a Fellow of the Healthcare Information & Management Systems Society (FHIMSS) and has served on the HIMSS Board of Directors (BOD) and as the HIMSS Vice Chair. Herb earned a BS in Management Information Systems from the University of Tampa, FL, an MBA from Ohio State University and a Ph.D. in Business Administration - Information & Management Science from Florida State University.