Clinical Excellence.
Superior Patient Outcomes.

Ranked among the top hospitals in the United States, Cleveland Clinic is one of the leading providers of specialised medical care in the world.

Location

Our Integrated Healthcare Delivery System

Cleveland Clinic is one of the leading providers of specialised medical care in the world, focused on providing clinical excellence and superior patient outcomes. It is an integrated healthcare delivery system with hospitals, clinics and wellness centres in the U.S. (Ohio, Florida and Nevada), Canada (Toronto) and the U.A.E. (Abu Dhabi).

We support the diverse needs of patients, medical professionals and healthcare organisations around the world. Our Global Solutions centres, as well as our international network of in-country offices and representatives, ensure we can assist patients and medical professionals with customised healthcare solutions. We attract the top physicians in their respective fields and support everything we do with research, medical education, technology and leadership at all levels.

All the locations in which we operate are linked by advanced health information technology and evidence-based protocols. We share the same mission, vision and values too. In the U.S., Cleveland Clinic main campus consists of 50 buildings on 166 acres in the centre of Cleveland, Ohio. We also own and run 10 full-service regional hospitals and 18 family health centres across Northeast Ohio.

As part of our international business strategy, we have acquired a building located at 33 Grosvenor Place in central London’s Belgravia. We are delighted to have been granted planning approval to convert the existing building into our first healthcare facility in London, expanding the international delivery of our specialised medical care. We will provide further updates on Cleveland Clinic London, as the construction process progresses.

Our Model of Healthcare

Our Model of Healthcare

OUR MISSION AND VISION
When we welcomed our first patients on February 28, 1921, our mission was clear: “Better care of the sick, investigation into their problems and further education of those who serve.”

Drawing from military medicine, the doctors who founded Cleveland Clinic believed in diverse specialists working and thinking as a unit. This kind of cooperation, efficiency and shared vision has fostered excellence in patient care, research and education. These principles endure today at Cleveland Clinic, a nonprofit group practice.


OUR MODEL OF CARE

Many have asked us how Cleveland Clinic’s model of care can work in a country such as the U.K., where there is national healthcare coverage.

At Cleveland Clinic, we believe that transparency is an essential part of quality. That’s why we were the first major medical centre in the U.S. to publish annual outcomes and volume information for our medical specialities.

We are exploring how we can adapt our group practice model to the healthcare model in the U.K. Our goal is to collaborate with local physicians and healthcare organisations so that we can share technology, research, education and clinical best practices. We believe this will help to meet the growing demand for innovation in healthcare worldwide.

COMMITMENT TO PRINCIPLES

As a global organisation, we are committed to the United Nations Global Compact. This is a policy initiative for businesses committed to aligning their operations and strategies with universally accepted principles in the areas of human rights, labour, the environment and anti-corruption. With more than 9,000 corporate participants and other stakeholders from more than 160 countries, it is the world’s largest voluntary corporate citizenship initiative.

In 2008, Cleveland Clinic became the first healthcare provider in the U.S. – and the second in the world –to become a signatory to the United Nations Global Compact.

PATIENT EXPERIENCE

Our “Patients First” philosophy will be at the heart of Cleveland Clinic London. The goal of our Patient Experience team is to create an environment that delivers world-class clinical care. In addition, we value face-to-face interaction as an important healing factor.

Our best practices comprise tools, techniques and methods that are measurable, replicable and evidence-based, all designed to enhance our patients’ experience. We actively engage our caregivers to develop and implement best practices throughout the patient’s journey.

Learn more about our “Patients First” philosophy that has guided us for more than 90 years.

Leadership

Leadership

Brian Donley, MD — Chief Executive Officer, Cleveland Clinic London

Brian Donley

Brian Donley, M.D., was appointed CEO of Cleveland Clinic London in February 2018 and will direct strategy, operations and recruitment for Cleveland Clinic London.

Dr. Donley began his career as an orthopaedic surgeon at Cleveland Clinic in 1996. Since then, he has held numerous leadership positions within the Cleveland Clinic health system, including President of Lutheran Hospital, President of the Cleveland Clinic Regional Hospitals and Family Health Centers, and latterly as Chief of Clinical Operations. In addition, Dr. Donley also teaches at the Cleveland Clinic Lerner College of Medicine where he is professor of surgery. Dr. Donley graduated from the University of Notre Dame, and completed his medical degree at the University of Michigan Medical School. This was followed by a fellowship in orthopaedic foot and ankle surgery at the Campbell Clinic in Memphis, Tennessee.

Travis Laird — Chief Administrative Officer, Cleveland Clinic London

Travis Laird

Travis Laird is responsible for the design and implementation of the Cleveland Clinic London clinical operating model, as well as overseeing the Project Management Office. Mr. Laird has led or assisted in the capital planning and activation of nearly five million square feet of hospital, emergency department, and outpatient space. Most recently he led the successful launch of the Cleveland Clinic Avon Hospital, Ohio.

Catherine Twomey — Chief Financial Officer, Cleveland Clinic London

Catherine Twomey

Catherine Twomey will direct and manage all financial operations for Cleveland Clinic London. Ms. Twomey has worked extensively at a senior level for major UK corporations within the healthcare, banking and accountancy industries. Additionally, she has overseas experience in financial operations and audit. Ms. Twomey is a fellow of the Chartered Association of Certified Accountants and Certified Public Accountants.

Gareth Sherlock — Chief Information Officer, Cleveland Clinic London

Gareth Sherlock

Gareth Sherlock is the Chief Information Officer at Cleveland Clinic London. He has more than 20 years of experience working in the healthcare sector and completing complex transformation projects across Australia, the UK, the US and the Middle East. Prior to joining Cleveland Clinic London, Mr. Sherlock was the Chief Information Officer at Cleveland Clinic Abu Dhabi. He has also served as an executive consultant for Accenture in Australia and the UK.

Deborah Small, DNP — Chief Nursing Officer, Cleveland Clinic London

Deborah Small

Deborah Small, DNP, is responsible for nursing practice standards and leading patient care services for Cleveland Clinic London. With 30 years in the nursing profession, Ms. Small has held a number of leadership roles, successfully developing, organising and leading diverse healthcare teams to achieve operational, fiscal and organisational success. She has also served as President of Greater Cleveland Organization of Nurse Executives and taught medical, surgical and critical care nursing at universities in Ohio and Pennsylvania.

Angela Rossi — Chief Human Resources Officer, Cleveland Clinic London

Angela Rossi

Angela Rossi is responsible for providing strategic guidance and vision for the human resources and workforce planning functions. She has over 20 years of experience within the healthcare industry, spending a large part of her career working for the global healthcare business, Bupa, both in local industry and global leadership positions. Most recently Ms. Rossi was UK Director of Human Resources at Schoen Clinic where she oversaw the development and execution of its international strategy.

Tomislav Mihaljevic, MD — CEO and President, Cleveland Clinic Health System

Tomislav Mihaljevic, MD

Tom Mihaljevic, MD, is the CEO and President of Cleveland Clinic, who took office on January 1, 2018. He leads the $8 billion Cleveland Clinic health system which comprises the main campus in Cleveland, Ohio, 10 regional hospitals, 18 family health centers and healthcare facilities in Florida, Nevada, Toronto, Abu Dhabi and London.

Previously, Dr. Mihaljevic was CEO of Cleveland Clinic Abu Dhabi (CCAD), where he initially served as Chief of Staff and Chairman of the Heart & Vascular Institute. Dr. Mihaljevic led the opening of CCAD in 2015, and built its growing reputation for clinical excellence, research, education and patient experience.

Dr. Mihaljevic received his medical degree from the Medical School, University of Zagreb, Croatia. He trained at the University of Zurich, Switzerland, and undertook residencies in General and Cardiovascular Surgery at Brigham and Women’s Hospital, and Children’s Hospital, Boston.

Services

Services

HEART & VASCULAR

The Heart & Vascular Institute at Cleveland Clinic London will provide a comprehensive set of services for patients with heart, vascular and thoracic conditions, including:

  • Interventional and diagnostic cardiology
  • Cardiac and thoracic surgery
  • Vascular surgery

Visit Cleveland Clinic’s Heart & Vascular Institute for more information.


DIGESTIVE DISEASE

The Digestive Disease Institute will bring together highly specialised medical and surgical staff for the treatment of disorders related to the gastrointestinal tract:

  • Abdominal surgery (upper / lower GI, HPB)
  • GI diagnostics and endoscopy

Visit Cleveland Clinic’s Digestive Disease and Surgery Institute for more information.


NEUROSCIENCES

The Neurological Institute will provide comprehensive treatments for a broad spectrum of neurological disorders. Services will include:

  • General neurology
  • Neurosurgery for brain and spine
  • Neuro-rehabilitation
  • Neuro-radiology

Visit Cleveland Clinic’s Neurological Institute for more information.

ORTHOPAEDICS

The Orthopaedic Institute will bring together medical and surgical specialists to provide comprehensive treatment plans for a variety of orthopaedic conditions, including:

  • Non-acute trauma
  • Primary/revision joint surgery
  • Spinal surgery
  • Arthroscopy
  • Peripheral nerve surgery

Visit Cleveland Clinic’s Orthopaedic and Rheumatologic Institute for more information.

ADDITIONAL MEDICAL AND SURGICAL SUBSPECIALITIES

In addition to the core services, Cleveland Clinic London will provide a variety of medical and surgical services, including:

  • Ear, Nose & Throat (ENT)
  • Head and neck (H&N)
  • Gynecology
  • Ophthalmology
  • Skin cancer surgery
  • Urology/nephrology
  • Cosmetic surgery
  • Rheumatology
  • Respiratory
  • Elderly care
  • Endocrinology
  • Dermatology
  • Primary and family care
  • Pain management
Careers

Careers

View our current clinical and administrative open positions for Cleveland Clinic London.

Physicians that would like to express their interest in working at Cleveland Clinic London please complete this form.

careers

News/FAQ

News/FAQ

Visit our Newsroom for information related to the opening of Cleveland Clinic London.

WHEN WILL CLEVELAND CLINIC LONDON OPEN?

Cleveland Clinic London will be opening with an outpatient medical facility in 2020 and the inpatient hospital in early 2021. We will provide further progress updates on the development of our facilities in due course.

WHY IS CLEVELAND CLINIC OPENING A HOSPITAL IN LONDON?

Cleveland Clinic has developed an international reputation for providing integrated, doctor-led care to patients in the United States. We believe that strengthening our presence in London will benefit our existing patients in the UK and Europe, providing access to our specialist care without the need to travel overseas.

Healthcare is also becoming increasingly global, with international collaboration across clinical care, medical education and research. New technologies, such as virtual health and remote monitoring, alongside a physical hospital location in London, will allow us to spread clinical best practice across borders.

WHERE IS THE LOCATION OF THE NEW HOSPITAL?

Cleveland Clinic London will be located at 33 Grosvenor Place, near Buckingham Palace, in the heart of London’s Belgravia. We are delighted to have been granted planning approval to convert the existing building into our first healthcare facility in London. Throughout this process, we have engaged extensively on our proposals with key local stakeholders and the community and we will continue to listen closely to their views as our plans progress.