Clinical Excellence.
Superior Patient Outcomes.

Ranked among the top hospitals in the United States, Cleveland Clinic is one of the leading providers of specialised medical care in the world.


Our Integrated Healthcare Delivery System

Cleveland Clinic is one of the leading providers of specialised medical care in the world, focused on providing clinical excellence and superior patient outcomes. It is an integrated healthcare delivery system with hospitals, clinics and wellness centres in the U.S. (Ohio, Florida and Nevada), Canada (Toronto) and the U.A.E. (Abu Dhabi).

We support the diverse needs of patients, medical professionals and healthcare organisations around the world. Our Global Solutions centres, as well as our international network of in-country offices and representatives, ensure we can assist patients and medical professionals with customised healthcare solutions. We attract the top physicians in their respective fields and support everything we do with research, medical education, technology and leadership at all levels.

All the locations in which we operate are linked by advanced health information technology and evidence-based protocols. We share the same mission, vision and values too. In the U.S., Cleveland Clinic main campus consists of 50 buildings on 166 acres in the centre of Cleveland, Ohio. We also own and run 10 full-service regional hospitals and 18 family health centres across Northeast Ohio.

As part of our international business strategy, we have acquired a building located at 33 Grosvenor Place in central London’s Belgravia. We are delighted to have been granted planning approval to convert the existing building into our first healthcare facility in London, expanding the international delivery of our specialised medical care. We will provide further updates on Cleveland Clinic London, as the construction process progresses.

Our Model of Healthcare

OUR MISSION AND VISION
When we welcomed our first patients on February 28, 1921, our mission was clear: “Better care of the sick, investigation into their problems and further education of those who serve.”

Drawing from military medicine, the doctors who founded Cleveland Clinic believed in diverse specialists working and thinking as a unit. This kind of cooperation, efficiency and shared vision has fostered excellence in patient care, research and education. These principles endure today at Cleveland Clinic, a nonprofit group practice.


OUR MODEL OF CARE

Many have asked us how Cleveland Clinic’s model of care can work in a country such as the U.K., where there is national healthcare coverage.

At Cleveland Clinic, we believe that transparency is an essential part of quality. That’s why we were the first major medical centre in the U.S. to publish annual outcomes and volume information for our medical specialities.

We are exploring how we can adapt our group practice model to the healthcare model in the U.K. Our goal is to collaborate with local physicians and healthcare organisations so that we can share technology, research, education and clinical best practices. We believe this will help to meet the growing demand for innovation in healthcare worldwide.

COMMITMENT TO PRINCIPLES

As a global organisation, we are committed to the United Nations Global Compact. This is a policy initiative for businesses committed to aligning their operations and strategies with universally accepted principles in the areas of human rights, labour, the environment and anti-corruption. With more than 9,000 corporate participants and other stakeholders from more than 160 countries, it is the world’s largest voluntary corporate citizenship initiative.

In 2008, Cleveland Clinic became the first healthcare provider in the U.S. – and the second in the world –to become a signatory to the United Nations Global Compact.

PATIENT EXPERIENCE

Our “Patients First” philosophy will be at the heart of Cleveland Clinic London. The goal of our Patient Experience team is to create an environment that delivers world-class clinical care. In addition, we value face-to-face interaction as an important healing factor.

Our best practices comprise tools, techniques and methods that are measurable, replicable and evidence-based, all designed to enhance our patients’ experience. We actively engage our caregivers to develop and implement best practices throughout the patient’s journey.

Learn more about our “Patients First” philosophy that has guided us for more than 90 years.