Our convenient self-pay service makes it easy to get prompt treatment if you are not using private medical insurance. You’ll benefit from transparent pricing, quick appointment times and the expertise of London’s leading specialty consultants.
What’s Self-Pay and How Does it Work?
When you come to Cleveland Clinic London, we want you to have the best possible private care. So we’ll help you through your entire healthcare journey – including navigating payment options. Our self-pay specialists will guide you through the estimated cost of your care and update you if that amount changes for any reason. This way, there aren’t any surprises and you can focus on your health.
Self-Pay: A Step-by-Step Guide
Getting started is simple. Here’s quick guide to our self-pay service:
- Book an appointment: Call us on +44 20 3423 7500 to speak to a self-pay specialist. We’ll provide an estimate, help you select the right consultant for your health needs and answer any questions you might have. Once you’re ready, we can typically get things moving quickly – many of our consultants have availability for an appointment within 48 hours.
- Meet with your consultant: Your consultant will review your medical history, discuss your health concerns and recommend tests or treatments based on your needs.
- Arrange your treatment: Once you receive a treatment plan from your consultant, you’ll receive an estimate that covers all the services you’ll need. Then we can schedule your care when it’s convenient for you.
Our Self-Pay Services
Self-Pay FAQ
Do I need a GP referral for private treatment?
We encourage you to see a GP (general practitioner). You can get private treatment from a consultant without being referred by your GP (general practitioner), but we recommend that you talk to your GP since they’re familiar with your medical history.
Can I get a referral privately instead of going to an NHS GP?
Yes, we have a private GP service and offer same-day appointments so you can get a referral quickly.
If I pay for private treatment, will my NHS care be affected?
If you choose to pay for private care, you’ll still be eligible for free NHS care.
If I’ve had an NHS consultation but don’t want to wait for treatment, can I be seen privately?
Yes, your NHS consultant can refer you for private treatment. As some of our consultants also work for the NHS, you may be able to stay with the same consultant.
How quickly can I see a consultant?
Many of our consultants have availability within 48 hours. You can speak to a self-pay specialist on +44 20 3423 7500 and enquire about consultant availability.
Will I be seen by the same consultant throughout my treatment journey?
In most cases, patients will see the same consultant unless another issue or condition is found outside of the consultant’s specialty. In those cases, we’ll help you get a referral — quickly and seamlessly.
What’s included in self-funded treatment?
Price estimates include:
- Pre-assessment, including clinically necessary imaging.
- Consultant fee.
- Anaesthetist fee.
- Hospital fee, including meals and routine tests.
- Stated number of nights in hospital.
- Relevant take-home medication (up to £100).
Services excluded from price estimates may incur additional fees, such as:
- Additional nights in hospital.
- Specialist nursing.
- Other required surgical or medical interventions.
- Multiple surgeon fees.
- Any services not specified as included in the original booking.
- Post-discharge follow-up appointment.
Your consultant will recommend the best option for you based on your medical history, condition and needs. Our self-pay team can help answer any questions you may have about your self-funded treatment.